Bespoke CRM for the
Swiss Beverage producers

A CRM  Solution which covers the entire value chain and addresses all the unique challenges of Swiss Beverage producers.

 

Explore how our tailored solution can meet your needs.

Customised CRM Solutions

Our customised CRM solution covers the entire value chain and addresses all the unique challenges beverage producers and distributors face.

Brewery

If Beer and Wine are your business, then our customised CRM offers everything you need to run your business better.

Soft Drinks & Water

Our customised CRM fizzes up your business, helps you streamline, simplify and automate the complex life cycle of soft drinks.

Wholesale Distributor

We understand the challenges faced by wholesalers. Our CRM optimises your entire value chain – enabling transparency and better control.

Distillery

Our Customised CRM enables you to enhance your entire value chain with modular, scalable standard functionality that works out of the box.

Bottlers

Our Customised CRM can offer a flexible system that supports all the way from mixing ingredients and bottling to distribution and financial management.

Cider Manufacturer

Our CRM solutions help the Cider manufacturer tap into a growing local and global market.

Challenges and Solutions

Recycling fee/ Returns and Cancellations

Calculating invoices while accounting for cancelled invoices and bottle returns, as well as the Swiss recycling fees for different types of containers, presented a major challenge. We held several meetings with the Sales and Accounting Teams to develop a comprehensive fee chart and script to generate accurate invoices.

Abacus Integration

The CRM needed to be made compatible with Abacus accounting System. At the end of each month, the Accounting department generated an XML of the total of all invoices from the CRM and imported to Abacus. Abacus had different set of rules for accepting digits like numeric fields allowed till 2 decimal places, yet the recycling fee had 3 decimal places. To address this concern, we introduced a complex rounding off system, which generated an Abacus compatible XML without affecting the invoicing and recycling fee.

Easy Search based on Geolocation

The Sales Team needed an ‘Easy Search’ function to find the nearest customer while on the move. We used the organization’s co-ordinates and an automation tool to locate the nearest customer within a certain distance of the sales rep. A SQL query displayed top 10 customer details, enabling quick deal closures and a surge in sales.

Variable and Special Pricing

To manage variable pricing for products with special prices, we created a Settings menu that allowed the customer to add prices and durations for each product. The solution streamlined the sales process and was highly appreciated.

Control Raw material wastage

We addressed the CEO’s concerns about wastage of sugar and other raw materials during the production cycle. To make the production process more efficient and profitable, we calculated the amount of wastage and set automatic notifications to alert the remote admin office when the reorder level of each product was reached. We designed a tablet-friendly dashboard with a user-friendly interface that accommodated factory managers who may be wearing gloves. The ideal production composition was prompted to minimize input, and the production details were sent in real-time to the admin office to manage raw materials consumption and availability.

Contact Us

Let’s work together to determine how we can best meet your requirements. In an initial non-binding conversation, we provide you with an overview of our services and discuss how we can specifically assist you. Get to know us and discover the potential of a successful partnership.