With a deep understanding of the Swiss SME market and global technical expertise, we create systems that not only meet your requirements but exceed them.
Get to know us.
We are familiar with a wide range of industries.
Our consultants have more than 30+ years of industry experience. We look at the whole, from your business processes to the implementation of technologies. We improve your business process and handhold you through the full life cycle to implement the CRM. That’s why we are different from many other software consultants.
Thoughtful solutions for every business with CRM
As your trusted service provider, we understand that every company is unique. Our CRM Solutions offers the versatility that today’s businesses need – from medium-sized enterprises to innovative startups. With its flexibility, Our CRM Solutions cover areas such as sales, marketing, and service. However, we take it a step further and provide you with a tailored solution that precisely adapts to your specific needs. This way, you are always well-equipped in a competitive market.
Efficiently oversee marketing endeavors across diverse channels aimed at drawing in your perfect clientele. Utilize the benefits of One View to synchronize marketing and sales, fostering a shared understanding of the customer. Amplify returns on your lead generation initiatives. Harness the potency of robust social and email marketing proficiencies to captivate potential clients.
Provide an exceptional sales journey for your prospective clients through cutting-edge lead distribution, precise categorization, and seamless integration with your sales teams’ existing toolset. Construct strategic playbooks and meticulously monitor advancements throughout the entire timeline with state-of-the-art automation and insights powered by artificial intelligence.
Deliver exceptional support by engaging with your customers across multiple channels. With a comprehensive view on a Single Dashboard, support teams get a complete view of all transactions the customer has had with the organization. Empower your support team to drive customer delight and close tickets faster.
Use our mobile apps for both Android and iOS.
Find your way to meetings Access meeting information and navigation details directly from the app.
Use the Microphone to Create voice notes, record calls and jot down notes for later review and action.
Scan business cards Save time by swiftly scanning business cards to directly capture the information.
In addition to our involvement with Proprietary CRMs, we specialize in crafting bespoke CRMs. Our expertise lies in conceiving and building personalized CRM and ERP systems from scratch, specifically designed to cater to the needs of manufacturing enterprises.
" Sharmistha and her SS4U team have done an excellent job in implementing and enhancing our e-commerce platform. HotelCard is working very closely with their dev team and this close collaboration has paid off for us. Looking forward to continue this fruitful partnership."
Claudio Grisch CEO at HotelCard AG" We've been working together for more than 7 years, and I am still very grateful for the customer-oriented service. I can full-heartedly recommend SS4U."
Fabio Bolognese Swiss winemaker and entrepreneur in Georgia" Our primary issue was with tracking and following up on leads, as well as past students who had previously been a part of our educational system. However, with the implementation of our CRM system, we were able to consolidate all relevant details and effectively track and follow up on each lead."
Maria Education Consultancy Agency" The CRM helped me keep track of all leads which were getting lost due to the lack of a centralised repository. This helped in nurturing warm leads and convert them to customers."
M.Matthew, Founder and Owner Garment manufacturing UnitOur open API enables you to integrate seamlessly with 3rd party applications, creating one central location for your customer information.
outlook
xero
docusign
mautic
googlemaps
avaya
gotomeeting
mailchimp
quickbooks
zoom
gmail
Your CRM specialists: Globally connected, locally present
Our strength lies in international collaboration. With a 30-member development team in India, we focus on technical excellence, while our consulting team in Switzerland ensures that your specific needs and requirements are recognized and implemented. For any concerns, Sharmistha Sen and René Häfliger are ready to serve as your competent points of contact.
René Häfliger
Marketing Partner Switzerland
With an impressive track record of 20 years in CRM strategy and inbound marketing, René remains fascinated by the ever-evolving landscape of digital marketing. His commitment and personal dedication ensure that every goal is achieved just as intended.
Sharmistha Sen
CEO
For over 15 years, Sharmistha Sen and her team of 30 highly skilled CRM developers have been serving Swiss companies. With a customer base spanning across Europe and Canada, the team’s dedication and expertise are underscored by the enduring relationships with long-term clients.
Shantanu Dutta
Director
With two decades of experience as a chief engineer at esteemed multinational companies like Maersk Line and Essar, Shantanu brings expertise in managing multi-million dollar projects. His experience allows him to precisely understand customer requirements and enable effective CRM implementation.
Our development team excels in the seamless development and implementation of CRM systems. With three decades of industry experience, they grasp the nuances of different sectors and effectively tackle their challenges.
Serving as the central interface for our clients in Switzerland and throughout Europe, our Swiss-based consulting is by your side. With our profound expertise in CRM and online marketing, we ensure that you can make optimal use of your CRM.
The benefits brought by such a team are diverse:
Let’s work together to determine how we can best meet your requirements. In an initial non-binding conversation, we provide you with an overview of our services and discuss how we can specifically assist you. Get to know us and discover the potential of a successful partnership.
" SS4U's customized CRM and ERP solutions have become the foundation of our Operations and Sales teams, greatly improving our processes. The Sales Team can now efficiently track, follow up on the right leads, and successfully close profitable deals. Furthermore, SS4U's unwavering availability and prompt technical support have made them a trusted and reliable partner in our business operations."
Camilo Antezana CEO at Vivi Kola AGhttps://vivikola.ch